Saturday, March 1, 2008

I process at a keyboard

If there is a hell, it must be populated with the souls of Comcast executives and strung with thousands of miles of low-grade digital wires from which Satan's demons drop bricked modems upon the heads of the unfortunate.

If I am ever – EVER – in my life – EVER – in a position to destroy Comcast, I will. I will buy the company and personally force every single executive to live for a month in a neighborhood with shitty cable service. And then be forced to spend TWENTY-FIVE MINUTES on hold before even talking to a human being. No golden parachutes. I won't fire them. I will put them to work in the janitorial department.

As for the phone monkeys, I will go through my records and find every single one of you who EVER handled one of my calls. I know your little digital fingerprints are there. I will make your lives hell – wherever you are. Your incompetence is staggeringly profound. I DO NOT WANT AN EFFING SEFRVICE CALL. DON'T YOU THINK THAT AFTER I'VE CALLED YOU FIFTEEN TIMES IN SIX MONTHS THAT IT IS NOT SOMETHING A "SERVICE CALL" CAN FIX?

Stupid. Jaw-droppingly stupid. Wal-Mart hires people with more intelligence. And we all know what I think about Wal-Mart.

Moving on ….

I hesitate to write about being depressed, because I don't want this to turn into an emo-livejournal-thing, but man, I felt shitty driving home last night. And no, this isn't a cry for help, I'm just trying to work out how I feel. I process at a keyboard.

I don't know what's wrong with me lately, but I feel so "damaged," almost as if my life were an Etch-a-Sketch, and someone keeps shaking the drawing every three minutes. I don't know where to turn to, I don't even know which way is up or down or sideways anymore.

I just feel trapped in this loop where every day feels like it is over before I start doing anything – and every week is over before I get anything done. I bought my grandparents a card for their 59th anniversary, put it by the door to take to the post office, and just looked at it yesterday morning. Their anniversary was two weeks ago.

I don't know who I am – and worse, I don't know who I want to be. When I was in college, I suffered from the arrogance of youth – and I was so "sure" of who I was. I was a horrible person on the inside then – but youth is about learning. And I did learn – and I'm still learning – but damn – there has to be something more to life than this.

There's nothing around me that makes my heart race, my pulse pound, my ears ring. I feel like I walk through life a zombie sometimes, going from home to work and pressing buttons to make words appear on a screen.

There are all these thoughts in my head – things that I know with the certainty of a thousand oaths sworn upon the sacred texts of all the religions of the planet – that no one at my real job will listen to. It is so discouraging to be hired and asked to innovate – and then sit and watch people absolutely refuse to take the advice they're paying you for.

All too frequently now I feel like the only intelligent person in a room full of people with blinders over their eyes and their hands clamped firmly over their ears all screaming "LALALALALALALALALALALALALALALALALALALALA" at the top of their lungs as fast and as loud as they can, stopping only to cash a six-figure paycheck or tip the valet. And they only reason they're acting like that is because they don't want to hear what anyone else has to say. So damn discouraging.

This is how Fox Mulder felt – except that I don't have a Scully, or even the Lone Gunmen. I don't even have any fish. However, if this turns into that shitty "Jose Chung's 'From Outer Space" episode, I'm gonna kill a bitch. That mess was rank.


spleeness said...

wow, it's like you are speaking for me too, like we're in some kind of parallel universe.

I wish I had something wise to offer that would soften the struggle. From the outside, it looks like maybe you were entrenched in this absolutely absorbing and wonderful project -- the walmart blog -- and now it's halted and you're drifting, looking for something new to pour yourself into. It's probably the curse of the creative, we need an outlet in order to quiet the storm.

Keep writing, I love what you have to say. Sorry you are feeling crappy... I'm here for you. [bloghug]

Here's a "fable" I found that did comfort me just a little recently, and I wanted to share:

Though I haven't figured out how to fucking stop the pain! Nice idea though, if I could. ;)

spleeness said...

ok, I shouldn't have left such a long link. Maybe this will work instead:

I dunno, maybe stuff like this is just annoying and trite and not comforting at all.

Do keep writing though. Process it however you need to...

Jim said...

You should check out for information on how to get ahold of someone higher up to fix your comcast problem

Anonymous said...

I have a suggestion..go work for Comcast and look your own records up. :)

Then take all them bitches down!!!

Just a thought.

BTW, I will *never* ever switch my services to Comcast based on what I have read about on your site (and another that I read).

Cathy said...

Interesting. You seemed happier when you worked at Wal-mart.

Anonymous said...

I agree -- check out Consumerist. They've gotten people's Comcast problems resolved before... sometimes these companies just need a good old fashioned public internet shaming before some manager decides it's a good idea to fix what's wrong with your service.

Anonymous said...

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Sibylle said...
This comment has been removed by the author.
Sibylle said...

we had big problems with Time Warner! Our story ( got pusblished on the Consumerist and in the Santa Monica newspaper- after that, we had free internet for a year!